• 11552 Yonge Street
  • Richmond Hill, Ontario,
  • L4E 3N7

11552 Yonge Street Richmond Hill, Ontario, L4E 3N7

Lexus of Richmond Hill
11552 Yonge Street Richmond Hill, Ontario

Platinum Plus Rewards Program

Service Commitment

Lexus of Richmond Hill Service Centre - Our Service Commitment

Our Service Commitment

Expect Quality | Be Our Guest | Customer Satisfaction

J.D. Power Service Award

Lexus Canada Dealerships Ranked Highest in Service Satisfaction by J.D. Power

Beyond expert servicing by our Lexus-trained technicians, the highest-quality overall experience and attention to detail is the standard that each Lexus Guest can expect when they visit a Lexus dealership. This heightened level of care is part of our ongoing quest for the very best in service excellence — a level of excellence for which Lexus dealerships have gained national recognition.

For the second year in a row, J.D. Power has awarded Lexus Canada dealerships the highest rank in “Highest Overall Customer Satisfaction Among Service Provider Brands”. This prestigious recognition is based on a study of more than 12,340 Canadian vehicle owners whose vehicles are between 4 and 12 years old. The study measures overall satisfaction based on five key factors, including: service initiation; service quality; service advisor; service facility; and vehicle pick-up.

As a proud Lexus Service Location, we're proud to be recognized for our service expertise, commitment to quality and focus on customer service — adding to the sincere pride we take in each and every Lexus Guest experience we create.

Arrange a visit to Lexus of Richmond Hill today.


* Lexus received the highest numerical score in the J.D. Power 2015-2016 Canadian Customer Service Index (CSI) Long-Term Study. 2016 study based on 12,340 total responses among 26 vehicle service providers, measuring the opinions of owners whose vehicle is between 4 to 12 years old, surveyed March- June 2016. Your experiences may vary. Visit jdpower.com