Nominate Your Peer and Share with us their WoW Story.
At Lexus of Richmond Hill, exceptional service isn’t an accident — it’s a mindset.
The WoW Champion Award recognizes associates who go above and beyond to create truly memorable customer experiences. It’s for the moments that make our guests say “Wow.” The extra effort. The thoughtful follow-up. The problem solved when no one was watching.
Each month, one WoW Champion is selected and recognized for delivering service that reflects the very best of Lexus.
Nominate a Peer.
Great service deserves to be seen — and celebrated.
If you’ve witnessed a fellow associate go above and beyond for our guest, we want to hear about it. Submit a nomination explaining how they exceeded expectations, solved a challenge, or created an outstanding experience that truly stood out.
Your nomination helps shine a spotlight on the behaviours that define our culture and raise the bar for all of us.
How It Works
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Associates can submit nominations at any time
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Nominations should highlight a specific customer experience
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One WoW Champion is selected each month
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Winners are recognized internally for their outstanding contributions
Because WoW-Worthy Service Matters
The WoW Champion Award isn’t just about recognition — it’s about reinforcing what great service looks like, every single day.
Thank you for helping us celebrate the associates who make Lexus of Richmond Hill exceptional.